Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the ReadyCab website and services operated by ReadyCab UK.
1. Acceptance of Terms
By accessing our platform, you agree to comply with these Terms. If you do not agree with any part of the terms, please do not use our services.
2. Booking and Payment
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All bookings are subject to vehicle availability and location coverage.
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Payment is required in full at the time of booking or upon trip completion, depending on the payment method selected.
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We accept credit/debit cards, online payments, and cash (in certain cities).
3. Cancellations and Refunds
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You may cancel a booking up to 1 hour before pickup for a full refund.
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Late cancellations or no-shows may result in partial or no refund.
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Refunds are processed within 5–7 business days.
4. User Responsibilities
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Provide accurate pickup/drop-off information
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Be on time for your scheduled ride
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Treat drivers with respect
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Avoid damage to the vehicle
5. Service Availability
We strive for uninterrupted access, but ReadyCab may suspend or restrict services for maintenance, upgrades, or unforeseen issues.
6. Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the jurisdiction of UK courts.