At ReadyCab UK | Your Ride On Every Time, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, mobile app, or cab services.
1. Information We Collect
- Personal Details: Name, phone number, email address, payment details.
- Booking Information: Pickup and drop-off addresses, time of booking, trip history.
- Device & Usage Data: IP address, browser type, app usage patterns.
- Location Data: Live location for accurate cab pickup and drop-off.
2. How We Use Your Information
- To process cab bookings and provide transport services.
- To communicate confirmations, updates, or important notifications.
- To improve our services and customer experience.
- For billing, payments, and fraud prevention.
- For legal compliance and safety requirements.
3. Sharing of Information
We do not sell your data. We may share it only with:
- Drivers assigned to your rides.
- Payment processors for transactions.
- Legal authorities if required by law.
4. Data Security
We use encryption, secure servers, and strict access controls to protect your information. However, no system is 100% secure.
5. Cookies & Tracking
Our website may use cookies to enhance user experience and track performance. You may disable cookies in your browser settings.
6. Your Rights
You may:
- Request access, correction, or deletion of your data.
- Opt out of marketing communications.
- Withdraw consent for location sharing (may affect service).
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for their privacy practices.